The Pulse of Care: Why Hospital Human Resource Management is a Matter of Life and Death
It is 2:00 AM in the Emergency Department of a regional hospital. A patient with an acute myocardial infarction (STEMI) is wheeled through the double doors. On paper, the medical protocol is beautifully simple: administer oxygen, give aspirin, and secure immediate access to a catheterization lab or thrombolytic therapy. Yet, the reality on the ground…